I studied on the old platform—how do I sign in to my new account?
If you studied with us before and cannot sign in to your personal account on the ShenQi platform, you most likely simply missed the email about the move to the new platform.
All accounts and courses were migrated, but passwords were not transferred for security reasons. You therefore need to set a new password.
Your courses and progress have been preserved.
How to sign in to your personal account
Follow these simple steps to access your account.
1️⃣ Go to the password reset page
Open this link:
https://shenqi.space/auth/login?step=reset
2️⃣ Enter your email address
Enter the same email address you previously used for your studies.
The system will then send you an email to restore access.
3️⃣ Check your email
An email containing a link will be sent to the address you provided.
Follow the link in the email and set a new password.
You can use:
- a new password
- or the same password you used before
4️⃣ Sign in to your personal account
After saving your password:
- go to the sign-in page;
- sign in with your email address and new password.
All your courses and materials will be available in your personal account.
If the email does not arrive
Check:
- the "Spam" folder
- whether the email address was entered correctly
- whether you are using the same address you used for your previous studies
Sometimes the email may be delayed by a few minutes.
If you are still unable to restore access
Contact support:
Provide:
- the email address used to register the account
- if possible, the name of the course you took
We will check the account and help you restore access.